Terms & Conditions

 

You must be over 18 to book and attend a Monograph event.

We are not able to guarantee refunds less than 28 before the event.

If you purchased a ticket and cannot attend the event anymore, please let us know as soon as possible and we'll try to re-sell your ticket.
With a notice of at least a few days we manage to re-sell tickets most of the time.

Due to the particular nature of our events, the menu, location and time may change with short notice.
If this happens, we'll inform you as soon as possible by email and/or phone.

Our dishes are prepared in kitchens that handle nuts and other allergens, so they are not suitable for people with severe nut allergies and we cannot guarantee that our meals will be free from traces of any allergen.

Although care is taken when preparing our fish, some bones may remain.

Monograph shall not be liable to refund ticket price or for any other penalty should the event be cancelled due to war, fire, strike lock-out, industrial action, tempest, accident, civil disturbance or any other cause whatsoever beyond their control.

Monograph can accept no responsibility for any injury to guests and sustained whilst attending the Event.

Monograph does not accept responsibility for the loss or damage of personal property belonging to guests.

Perfectionism is quite prominent in our way of working; We can't, however, have total control of everything, as the venues and part of the cooking equipment are not our own.

Please find beauty in the imperfection.

Gift tickets

Gift tickets have a validity of 2 months and are non-refundable.

They allow to book seats for one of our events where tickets are still available.

Once the date of the event is chosen, the booking will be finalised and it won't be possible to change date.